During the peak travel season of the 2026 Lunar New Year, the Medical Emergency Team at Nội Bài International Airport maintained a 24/7 standby mode to handle medical incidents occurring onboard and within terminal areas.
Rapid response in critical situations The airport’s medical system operates through tight coordination between the Command Center and mobile emergency units. In early 2026, the team successfully managed several complex cases:
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Mid-air emergencies: A flight from Hải Phòng to Ho Chi Minh City made an emergency landing at Nội Bài to save a 74-year-old passenger showing signs of a stroke. By utilizing the “golden hour” immediately after touchdown, the patient was stabilized before being transferred to a hospital.
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On-site interventions: Medical staff promptly treated numerous passengers experiencing acute respiratory distress or hypocalcemia at boarding gates.
Consultancy role and safety barriers Beyond emergency response, airport doctors act as specialized consultants for airlines. They assess potential health risks for passengers regarding pressure changes during long flights. The final decision to continue a journey is a consensus based on professional advice, carrier regulations, and the passenger’s commitment.
Maintaining a 24/7 operational rhythm With a team of 23 personnel, including doctors, nurses, and ambulance drivers, the unit is deployed across three key locations at Terminals T1 and T2. During holidays, as passenger volume surges, the pressure on this team intensifies. For them, flight safety and passenger recovery remain the highest priorities, taking precedence over personal rest during the New Year period.