The Pharmacity pharmacy chain has announced its special operational plan for the 2026 Lunar New Year holiday. The system aims to ensure a steady supply of medicine and medical consultation nationwide, preventing service interruptions during the peak festive season.
Operational scale and key services
The system’s operational strategy focuses on several specific goals:
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Network Coverage: More than 70% of stores nationwide will remain open throughout the holiday. Stores are strategically located to ensure that every residential area has an accessible medical point.
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24/7 Services: In high-density residential areas or popular tourist destinations, selected pharmacies will operate around the clock (24/7) to provide immediate medical assistance.
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Professional Consultation: On-duty pharmacists are required to provide expert advice on safe medication use and handle common holiday health issues such as digestive problems or seasonal flu caused by weather and lifestyle changes.
Search tools and customer support
To assist the public in locating active stores, Pharmacity has integrated its operational data into digital platforms:
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Official Website: Continuously updated list of branches open throughout Tet and 24/7 duty points.
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Mobile Application: Features integrated maps and GPS to help customers find the nearest active pharmacy.
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Support Hotline: The 1800 6821 hotline remains available for customer inquiries and consultations.
The continued operation of major pharmaceutical retail chains during Tet significantly alleviates the burden on public healthcare facilities while ensuring peace of mind for citizens during spring festivities.