The digital transformation landscape in Vietnam is witnessing a significant shift as Artificial Intelligence (AI) permeates the supply chains of essential sectors like food and healthcare. Data from AWS Vietnam indicates that by mid-2026, the adoption of AI continues to rise, building on the 18% of domestic firms that began integrating the technology two years ago.
Revenue growth and operational excellence In the fast-moving consumer goods (FMCG) sector, industry leaders are utilizing AI to navigate challenges such as declining purchasing power and rising operational costs. A prominent dairy company has deployed AI-driven virtual hosts for e-commerce livestreams and automated supply chain management, enabling the processing of up to one million orders daily. Similarly, a major retail group expects substantial profits by utilizing in-house AI tools to analyze consumer behavior and optimize inventory levels without requiring additional capital.
Consumer protection and service enhancement The pharmaceutical industry is integrating AI with blockchain technology to establish robust traceability systems. Consumers can now verify the authenticity of medications via QR codes, while AI assists pharmacists in accurately interpreting handwritten prescriptions and managing logistics. Furthermore, data-driven “mentor” systems help train staff by identifying knowledge gaps, ensuring more precise medical consultations.
Quantifiable financial impact The benefits of AI integration are reflected in tangible financial results:
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Tech Sector: A 30% increase in labor productivity, contributing hundreds of billions of VND in annual value.
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Advertising: Content production time has been cut by 75%, with costs dropping to approximately 20% of traditional budgets.
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Finance & Accounting: Automation has spurred revenue growth of nearly 30% while streamlining organizational structures.
This technological transition is not limited to conglomerates. Small and medium-sized enterprises (SMEs) are also prioritizing AI training for their workforce to remain competitive, fundamentally reshaping how they engage with clients and develop strategic proposals.
Source: https://tuoitre.vn/ai-lan-sau-cham-tung-hop-sua-vien-thuoc-20260510224954904.htm

